RETURNS & EXCHANGES

IT'S IMPORTANT TO US THAT YOU'RE COMPLETELY SATISFIED WITH YOUR PRODUCTS.

We accept returns for up to 30 days after receipt of your purchase. Just make sure to contact customer service and ask for a Return Merchandise Authorization (RMA) Number before returning the merchandise. We will refund the purchase price less the shipping cost which are built into the price of the items you buy. Items that qualified for Free Shipping will be charged $4.99 when returned. Shipping costs and fees are non-refundable.

When returning items, they must be placed inside of the appliance box, then inside a separate shipping box. Do not write on the product box, tape it closed, or use it as a shipping box. Returns will not be accepted unless all the items and box are undamaged. Up to 20% restocking fee will be applied to all used, incomplete and damaged items.

To send an item back to us, please enclose the invoice which arrived with your package. We recommend shipping your package through a traceable shipping method like U.S. Postal Service, Federal Express or UPS, who both offer Delivery Confirmation. To help expedite the return and refund process, we kindly ask that you email us the tracking number along with the RMA Number that was provided to you.

Send your package to:
YS PARK USA
ATTN: Returns Department
6230 Wilshire Blvd Ste #204
Los Angeles, CA 90048

Once we receive your return package, please allow 1-3 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order.

Made in Japan

MADE IN JAPAN

YS Park is made in Japan with an advance manufacturing process and high quality checks in every step of the way.